Where we detect repetitive patterns in the claims we handle, we may suggest conducting a review of the operational and / or contractual circumstances to identify weaknesses which can be addressed. We also offer this service as a stand-alone activity where we have not been involved in the handling of relevant claims. We are also sometimes retained to advise on attendant risks and remedies when insurers are considering taking on a new account which involves unusual commodities or trading patterns. Sometimes we may use our local survey agent when they have an established track record in this field. At other times, we may use our own consultants to advise on operational, security and contractual aspects of transport operations in almost all parts of the world.

Where our clients cover regular trade patterns, we often suggest a pre-risk meeting with relevant local contacts. This helps to ensure that when a claim happens, those involved know what to do, whom to contact and what steps to take to minimise the cost of the claim (e.g. holding carriers liable, safeguarding evidence and considering salvage sale).