Report New Claim
How to Claim
Sample Form
This form must be completed and submitted to WKW along with all pertinent documentation.
Your Details
* You must enter Your Name
* You must enter Company Name
Address
* You must enter Country
Country
AFGHANISTAN
ALBANIA
ALGERIA
ANGOLA
ANTIGUA & BARBUDA
ARGENTINA
ARMENIA
AUSTRALIA
AUSTRIA
AZERBAIJAN
BAHAMAS
BAHRAIN
BANGLADESH
BARBADOS
BELARUS
BELGIUM
BELIZE
BENIN
BERMUDA
BHUTAN
BOLIVIA
BOSNIA HERZEGOVINA
BOTSWANA
BRAZIL
BRUNEI DARUSSALAM
BULGARIA
BURKINA FASO
BURUNDI
CAMBODIA
CAMEROON
CANADA
CENTRAL AFRICAN REPUBLIC
CHAD
CHILE
CHINA
COLOMBIA
CONGO DEMOCRATIC REPUBLIC
CONGO REPUBLIC
COSTA RICA
CROATIA
CUBA
CYPRUS
CZECH REPUBLIC
DENMARK
DJIBOUTI
DOMINICA
DOMINICAN REPUBLIC
ECUADOR
EGYPT
EL SALVADOR
ERITREA
ESTONIA
ETHIOPIA
FALKLAND ISLANDS
FAROE ISLANDS
FIJI
FINLAND
FRANCE
GABON
GAMBIA
GEORGIA
GERMANY
GHANA
GIBRALTAR
GREECE
GREENLAND
GUATEMALA
GUINEA CONAKRY
GUINEA EQUATORIAL
GUINEA-BISSAU
GUYANA
HAITI
HONDURAS
HONG KONG
HUNGARY
ICELAND
INDIA
INDONESIA
IRAN
IRAQ
IRELAND
ISRAEL
ITALY
IVORY COAST
JAMAICA
JAPAN
JORDAN
KAZAKHSTAN
KENYA
KOREA (NORTH)
KOREA (SOUTH)
KUWAIT
KYRGYZSTAN
LAOS
LATVIA
LEBANON
LIBERIA
LIBYA
LITHUANIA
LUXEMBOURG
MACAU
MACEDONIA
MADAGASCAR
MALAWI
MALAYSIA
MALDIVES
MALI
MALTA
MAURITANIA
MAURITIUS
MEXICO
MOLDOVA
MONGOLIA
MONTENEGRO
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NEPAL
NETHERLANDS
NEW ZEALAND
NICARAGUA
NIGER
NIGERIA
NORWAY
OMAN
PAKISTAN
PANAMA
PAPUA NEW GUINEA
PARAGUAY
PERU
PHILIPPINES
POLAND
PORTUGAL
PUERTO RICO
QATAR
REUNION
ROMANIA
RUSSIA
RWANDA
SAMOA (WESTERN)
SAUDI ARABIA
SENEGAL
SERBIA
SEYCHELLES
SIERRA LEONE
SINGAPORE
SLOVAKIA
SLOVENIA
SOMALIA
SOUTH AFRICA
SPAIN
SRI LANKA
ST LUCIA (WI)
ST VINCENT & GRENADINES (WI)
SUDAN
SUDAN, SOUTH
SURINAME
SWAZILAND
SWEDEN
SWITZERLAND
SYRIA
TAIWAN
TAJIKISTAN
TANZANIA
THAILAND
TIMOR LESTE
TOGO
TRINIDAD AND TOBAGO (WI)
TUNISIA
TURKEY
TURKMENISTAN
UGANDA
UKRAINE
UNITED ARAB EMIRATES
UNITED KINGDOM
URUGUAY
USA
UZBEKISTAN
VENEZUELA
VIETNAM
VIRGIN ISLANDS
WEST BANK & GAZA STRIP
YEMEN
ZAMBIA
ZIMBABWE
* Email is not in a valid format
* You must enter Email or Telephone
* Emails do not match!
Location of Loss
Same as Above
Address
* You must enter Country
Country
AFGHANISTAN
ALBANIA
ALGERIA
ANGOLA
ANTIGUA & BARBUDA
ARGENTINA
ARMENIA
AUSTRALIA
AUSTRIA
AZERBAIJAN
BAHAMAS
BAHRAIN
BANGLADESH
BARBADOS
BELARUS
BELGIUM
BELIZE
BENIN
BERMUDA
BHUTAN
BOLIVIA
BOSNIA HERZEGOVINA
BOTSWANA
BRAZIL
BRUNEI DARUSSALAM
BULGARIA
BURKINA FASO
BURUNDI
CAMBODIA
CAMEROON
CANADA
CENTRAL AFRICAN REPUBLIC
CHAD
CHILE
CHINA
COLOMBIA
CONGO DEMOCRATIC REPUBLIC
CONGO REPUBLIC
COSTA RICA
CROATIA
CUBA
CYPRUS
CZECH REPUBLIC
DENMARK
DJIBOUTI
DOMINICA
DOMINICAN REPUBLIC
ECUADOR
EGYPT
EL SALVADOR
ERITREA
ESTONIA
ETHIOPIA
FALKLAND ISLANDS
FAROE ISLANDS
FIJI
FINLAND
FRANCE
GABON
GAMBIA
GEORGIA
GERMANY
GHANA
GIBRALTAR
GREECE
GREENLAND
GUATEMALA
GUINEA CONAKRY
GUINEA EQUATORIAL
GUINEA-BISSAU
GUYANA
HAITI
HONDURAS
HONG KONG
HUNGARY
ICELAND
INDIA
INDONESIA
IRAN
IRAQ
IRELAND
ISRAEL
ITALY
IVORY COAST
JAMAICA
JAPAN
JORDAN
KAZAKHSTAN
KENYA
KOREA (NORTH)
KOREA (SOUTH)
KUWAIT
KYRGYZSTAN
LAOS
LATVIA
LEBANON
LIBERIA
LIBYA
LITHUANIA
LUXEMBOURG
MACAU
MACEDONIA
MADAGASCAR
MALAWI
MALAYSIA
MALDIVES
MALI
MALTA
MAURITANIA
MAURITIUS
MEXICO
MOLDOVA
MONGOLIA
MONTENEGRO
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NEPAL
NETHERLANDS
NEW ZEALAND
NICARAGUA
NIGER
NIGERIA
NORWAY
OMAN
PAKISTAN
PANAMA
PAPUA NEW GUINEA
PARAGUAY
PERU
PHILIPPINES
POLAND
PORTUGAL
PUERTO RICO
QATAR
REUNION
ROMANIA
RUSSIA
RWANDA
SAMOA (WESTERN)
SAUDI ARABIA
SENEGAL
SERBIA
SEYCHELLES
SIERRA LEONE
SINGAPORE
SLOVAKIA
SLOVENIA
SOMALIA
SOUTH AFRICA
SPAIN
SRI LANKA
ST LUCIA (WI)
ST VINCENT & GRENADINES (WI)
SUDAN
SUDAN, SOUTH
SURINAME
SWAZILAND
SWEDEN
SWITZERLAND
SYRIA
TAIWAN
TAJIKISTAN
TANZANIA
THAILAND
TIMOR LESTE
TOGO
TRINIDAD AND TOBAGO (WI)
TUNISIA
TURKEY
TURKMENISTAN
UGANDA
UKRAINE
UNITED ARAB EMIRATES
UNITED KINGDOM
URUGUAY
USA
UZBEKISTAN
VENEZUELA
VIETNAM
VIRGIN ISLANDS
WEST BANK & GAZA STRIP
YEMEN
ZAMBIA
ZIMBABWE
* Email is not in a valid format
Claim Details
* You must select a Claim Type
Type of Claim:
Type Of Claim
Shippers Interest Ocean Cargo
Shippers Interest Domestic Transit
Third-party Warehousing
Carriers Legal Liability (NVOCC, IAC, MTCLL & Contingent)
Freight Forwarders E&O
Warehouse Legal Liability
Level of Claim Notification:
Preliminary
Potential
Formal
Lawsuit
Subrogation
Preliminary Claim Sent to:
Steam Ship Line
Airline
Trucking Company
Other:
Currency
USD
EUR
GBP
AED
AFN
ALL
AMD
ANG
AOA
ARS
AUD
AWG
AZN
BAM
BBD
BDT
BGN
BHD
BIF
BMD
BND
BOB
BOV
BRL
BSD
BTN
BWP
BYR
BZD
CAD
CDF
CHF
CLF
CLP
CNY
COP
COU
CRC
CUC
CUP
CVE
CZK
DJF
DKK
DOP
DZD
EGP
ERN
ETB
FJD
FKP
GEL
GHS
GIP
GMD
GNF
GTQ
GYD
HKD
HNL
HRK
HTG
HUF
IDR
ILS
INR
IQD
IRR
ISK
JMD
JOD
JPY
KES
KGS
KHR
KMF
KPW
KRW
KWD
KYD
KZT
LAK
LBP
LKR
LRD
LSL
LTL
LVL
LYD
MAD
MDL
MGA
MKD
MMK
MNT
MOP
MRO
MUR
MVR
MWK
MXN
MXV
MYR
MZN
NAD
NGN
NIO
NOK
NPR
NZD
OMR
PAB
PEN
PGK
PHP
PKR
PLN
PYG
QAR
RON
RSD
RUB
RWF
SAR
SBD
SCR
SDG
SEK
SGD
SHP
SLL
SOS
SRD
SSP
STD
SVC
SYP
SZL
THB
TJS
TMT
TND
TOP
TRY
TTD
TWD
TZS
UAH
UGX
UYU
UZS
VEF
VND
VUV
WST
XAF
XCD
XFU
XOF
XPF
YER
ZAR
ZMK
ZWL
Documents
Please check off all items included with your claim.
House Ocean Bill of Lading/ House Airway Bill
Destruction Certificate (if applicable)
Master Ocean Bill of Lading/ Master Airway Bill
Emails from / to Claimant
Preliminary claim
Emails from / to Carrier/ Consignee
Notice/ Statement of Loss
Insurance Certificate (if applicable)
Commercial Invoices
Photos of Damage
Entry Summary
Warehouse Receipt
Custom’s Clearance Documentation
Packing List
Arrival Notice
Proof of Delivery
Please choose up to 30 documents (Total maximum file size 40MB)
Note: The aforementioned request is not intended to be all-inclusive as the requirement for additional documents/ information may become necessary in the course of inquiry and shall be communicated accordingly.
CONTACT US
LONDON
+44 (0)20 8300 7744
aslu@wkwebster.com
NEW YORK
+1 212 269 8220
aslu@wkwebsteroverseas.com
SINGAPORE
+65 6222 6022
aslu@wkwebster.com.sg
www.wkwebster.com