WK Webster
THE MARINE & TRANSIT
CLAIMS SPECIALISTS
Los Angeles New York London Singapore
WK Webster

CARGO CLAIMS

Adjusting, Settling, Third Party Administration

WK Webster

RECOVERIES

No Cure - no pay, World Wide Recoveries

WK Webster

CARGO CASUALTY

Protecting Cargo in Terminated or Interrupted Voyages

WK Webster

HULL CLAIMS

Global 24/7, Casualty Response & Investigation

WK Webster

TRANSIT LIABILITY

Freight Forwarding, Haulage, Logistics, Risk Prevention

WK Webster

SHIP LIABILITY

P&I, F&D, Charterer's Liability

WK Webster

CARGO SURVEYS

Survey, Risk Assessment, Loss Prevention

WK Webster

H & M SURVEYS

Consulting Marine Engineers & Expert Witness

Introducing W K Webster eSurvey

31 Mar 2020

Introducing W K Webster eSurvey

Press Release

London - 31 March 2020

Introducing W K Webster eSurvey

The COVID-19 pandemic continues to have a heavy impact on our daily lives, including our loved ones, the businesses we rely upon and the health of our economies. As we all continue to navigate through this fluid and unprecedented situation, we want you to know that W K Webster is here to assist you.

Introducing our new eSurvey

Our COVID-19 response teams have been fully mobilised, and all our staff are now working under our robust and secure work from home platforms. At the same time we are also developing new technologies to overcome the difficulties being encountered worldwide with physical survey attendances.

In this regard, we are pleased to announce that we are now launching a new eSurvey product under our in-house ISA network, whereby claimants will be given the opportunity to join an eSurvey via a Zoom meeting. The eSurvey will be managed and run by an expert ISA field surveyor from their remote work location.

The eSurvey will consist of an interview with the claimant and the ability for our surveyor to direct the claimant in real time to capture video and photographs that can be uploaded direct to the ISA surveyor. The eSurvey report will be completed by the ISA surveyor based upon the information they have obtained and submitted as a secure PDF to the W K Webster case handler.

If you need to report a claim or arrange a traditional survey, please continue to follow all usual reporting channels at W K Webster, as all our systems are fully operational. If you would like to utilise our new eSurvey product please click below to notify us of your interest, or to submit your new eSurvey instruction.

https://esurveys.azurewebsites.net
 

Anthony Smith

CEO

+44 (0)7720 740193

asmith@wkwebster.com

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